Supervises technical support activities and provides direction to technical staff Coordinates employee work schedules and ACD staffing to maintain service level objectives Coaches individual performance to ensure operational excellence; develops SMART goals, training plans, and performance improvement plans Acts as Incident Commander (ICS/ITIL) during scheduled shifts and

Collaborate with the Sales Operations and Channel Operations teams to fully understand success goals, support and sales processes with an aim to identify process breakthroughs and reduce friction for internal teams, partners and end customers Understand and manage Salesforce data models to accurately identify/correct missing data, align data structures and map fields in s

Lead and execute long term agreements through formal RFx methodologies. Analyze spend data and industry dynamics to identify, prioritize, and launch sourcing initiatives. Identify value/ savings opportunities, processes, and best practices. Establish positive relationships across the business units to ensure active and early participation in supplier related matters. Lead

Motorola Solutions is building talent pipelines to meet future hiring demands. This is a pipeline role, while there is not an immediate opening, we want to build relationships with prospective candidates like you. If your background is a match to our requirements, we'll follow up with an exploratory conversation. ALL POSITIONS WILL BE FOR AN ON SITE POSITION WORKING AT TH

Lead and oversee technology deployment operations processes, ensuring successful implementation and execution of projects. Develop, centralize, and institutionalize technology deployment processes, tools, training/onboarding programs, and metrics to drive operational excellence. Collaborate closely with cross functional teams and work partners to foster collaboration, ali

Develop, design, evaluate, and modify systems to meet customer and regulatory requirements. Provide overall technical leadership for project implementation, serving as the technical authority. Collaborate with customers to understand their overall solution needs and the functionality of both our company's applications and third party applications. Take ownership of the te

Regularly consult with stakeholders to assess security posture and determine initial and ongoing readiness for FedRAMP compliance. Provide guidance on the interpretation and implementation of FedRAMP requirements, ensuring stakeholders understand their responsibilities and obligations. Assist in development, update, review, and maintenance of System Security Plans (SSPs),

Works with the customer to understand deep business requirements as it relates to MSI applications. Includes requirements documentation, implementation, verification, training and support. Responsibilities include Workflow Config, UI Customization, Provisioning, Training on MSI Applications, Capture Application Level Business Requirements BPR and Visioning Document and Go

Note This is a remote position (US) and the candidates can reside in EST or CST. Overview The Deployment System Architect (DSA) is responsible for the deployment of Computer Aided Dispatch Systems, Mobile Applications, and Records Management Systems. They are responsible for all phases of Post Sale system delivery from project turn over to customer acceptance. The DSA is

include Performs system configuration for all supported and assigned ECH solutions Performs site verification testing prior to cutting a site into a production environment Provides support to Customer and Channel Partners while deploying the ECH solution into a production environment Documents all changes to the solution that may occur during the implementation phase of th

We are looking for an experienced Product Manager with a track record of successfully creating and launching products and services, and who is both customer focused and technology savvy. Candidates must also be creative and highly analytical, able to work effectively in a matrix organization, easily adaptable to new processes and new ways of working in order to meet the e

Lead, recruit and develop a team of sales professionals, providing guidance, coaching and support to drive performance and achieve sales goals. Meet and exceed sales targets for growth, orders, revenue, and margin. Develop and execute comprehensive sales strategies and action plans to capitalize on market opportunities and drive revenue growth. Identify key market segment

Day Shift Wednesday Saturday, 6 00 AM to 4 30 PM (Pacific Time) Under general supervision, this position will perform duties focused upon network/systems infrastructure, general troubleshooting, and outage reporting. Primary responsibilities include but are not limited to network monitoring and management, recording and resolving customer issues in a timely manner utilizi

Mobilize the Emergency Response Team (ERT) via PagerDuty Prepare written and verbal incident communications for distribution to internal stakeholders, external customers, State and Federal commissions Coordinate Post incident Reviews (PIR's) to drive continual improvement Prepare customer facing Root Cause Analysis (RCA) documents Monitor and continually improve incident

include but are not limited to Engage with an assigned group of customers and/or Customer Success Advocates to understand and deliver provisioning, configuration or other technical adjustments that empower the customer to improve or expand their use of the Motorola Solutions Command Center Software or Mobile Video Software portfolio in alignment with their agency goals and