Serves as the Credit Officer for assigned portfolios/LOBs within the Bank Decision Authority & Approvals Manages the credit quality of new and existing loans and ensures the Bank's interest is protected by minimizing charge offs within guidelines established by Comerica Bank's senior management. Provides input on deal analyses to MCUs, Credit Analysts and Commercial Under

Answers fraud related calls and accumulates information and documentation to complete the investigation. Writes narrative to document all steps of the investigation, complying with all documentation standards regarding case files. Utilize computer and industry specific software on investigations or projects. Prepare customer documentation for review and authorization. Per

Management of Issue Management Guidance Ensure guidance are well documented, aligned with regulatory expectations and industry standards, and supports the risk assessment and management activities across all risks and controls of the organization. Identify opportunities for improved alignment with the ERM Framework supporting all lines of defense and work with those Busin

Review and evaluation of Phase I, Phase II, and Phase III ESA reports, environmental remediation and closure reports, and environmental compliance records prepared by outside consultants. Provide consulting services to Comerica's commercial lending, special assets, ORE, and bank owned properties groups to help them understand the environmental technical, regulatory, and p

Processing of appraisal requests from various commercial lending groups and the Special Assets Group. Creating detailed Requests for Proposals (RFP's) to procure bids on each assignment from eligible vendors within established SLA's. Contractually engaging the selected vendor within established SLA's. Monitoring the progress through appraisal completion/delivery, while ad

Customer Experience Introduce and refer customers to the platform through routine interactions. Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulatio

Customer Experience Introduce and refer customers to the platform through routine interactions. Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulatio

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

System Operations Perform Level 0 and Level 1 support to associates and document steps taken in incidents and service requests. Identify potential operational issues in projects, request fulfillment and individual assignments. Monitor operational performance and troubleshoot alerts from commercial, open source and locally developed monitoring tools. Provide system failure

Financial Accounting and Reporting Generate and/or oversee the accurate and timely preparation and submission of the following financial reporting Daily Net Capital and Aggregate Indebtedness calculations which involve complex calculations and rule adhearence (required by FINRA). Weekly Reserve Calculation (required by FINRA). Audited and Unaudited Financial Statement gen

Provide remarkable customer service by handling inbound and limited outbound calls, providing problem resolution. Support moderately complex customer interactions, such as identifying fraudulent transactions, filing disputes and investigations, closing, or ordering debit cards, etc. Complete less complex account requests such as balance inquiries, reviewing transaction hi

Strategic Project Management Manages Transformational projects to implement and sustain best in class frameworks and execution methodologies, focused on enabling and driving new levels of business performance. Leads business development and approvals, requirements, testing, stakeholder engagement, communications/training, and evaluation of results. Manages the strategy as

Conduct business change risk assessments (i.e., new products/services, business process changes, strategic initiatives, regulatory changes, privacy assessments, etc.) including building and managing an intake process, maintaining relevant documentation, tracking and monitoring status of assessments and timely communication with key stakeholders. Understand the change mana

Month end Close Assist with GCM Accounting month end close process. Prepare analyses of month end financial results and general ledger entries for various GCM accounts. Prepare timely and accurate GCM product account reconciliations and balancing. Assist with detailed reviews of account reconciliations prepared by GCM accounting analysts. Month end/Quarter end Reporting P

Provide remarkable customer service by handling inbound and limited outbound calls, providing problem resolution. Support moderately complex customer interactions, such as identifying fraudulent transactions, filing disputes and investigations, closing, or ordering debit cards, etc. Complete less complex account requests such as balance inquiries, reviewing transaction hi